At Seazonex, we aim to deliver your favorite ethnic clothing to you promptly and securely. This Shipping & Delivery Policy outlines our processes to ensure a smooth shopping experience.
1. Shipping Locations
- Domestic Shipping: We deliver across India, including major cities and remote areas.
- International Shipping: We ship worldwide. However, certain regions may have restrictions.
2. Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- Custom or bulk orders may require additional time for processing.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Within India: Delivery is expected within 3-7 business days, depending on the location.
- International Orders: Delivery times vary between 7-21 business days, depending on the destination and customs clearance.
Note: Delivery times are estimates and may be affected by external factors such as weather, holidays, or courier delays.
4. Shipping Charges
-
Domestic Orders:
- Standard shipping charges apply, calculated at checkout based on the destination and order weight.
- Free shipping is available on orders above [Insert Amount].
-
International Orders:
- Shipping charges are calculated based on the destination, package weight, and shipping method.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
5. Tracking Your Order
- Once your order is shipped, a tracking number and a link to track your shipment will be emailed to you.
- If you do not receive tracking details, please contact our support team at [Insert Email Address].
6. Failed Deliveries
- Ensure your delivery address is accurate and complete during checkout.
- If delivery fails due to incorrect address or unavailability, additional charges may apply for re-shipping.
7. Delays and Exceptions
- While we strive to meet estimated delivery times, delays may occur due to:
- Natural disasters, strikes, or other unforeseen events.
- Customs processing for international shipments.
Seazonex is not liable for delays caused by courier services or external factors.
8. Damaged or Missing Packages
- If your package arrives damaged or is missing, please notify us within 48 hours of delivery.
- We will work with our courier partners to resolve the issue and provide a replacement or refund, as applicable.
9. Special Delivery Requests
- If you have specific delivery instructions or require expedited shipping, please contact us at [Insert Email Address] before placing your order.
10. Contact Us
For questions or concerns regarding shipping and delivery, please reach out:
Seazonex Customer Support
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]