At Seazonex, we are committed to delivering your favorite ethnic clothing to your doorstep efficiently and securely. This Shipping Policy outlines the terms and procedures for shipping and delivery when you shop with us.
1. Shipping Locations
- Domestic Shipping: We ship across all major cities and towns in India.
- International Shipping: We offer worldwide shipping. However, shipping availability may vary depending on the destination.
2. Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- Custom or bulk orders may require additional processing time.
3. Delivery Time
- Domestic Orders: Estimated delivery time is 3-7 business days depending on your location.
- International Orders: Delivery time may range from 7-21 business days depending on the destination and customs clearance.
Please note: Delivery timelines are approximate and may vary due to unforeseen circumstances such as weather, holidays, or courier delays.
4. Shipping Charges
-
Domestic Shipping:
- Standard shipping charges apply based on the order value and location.
- Free shipping may be available for orders above a certain value (details available during checkout).
-
International Shipping:
- Charges are calculated based on the destination, order weight, and shipping method chosen at checkout.
- Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time.
- If you do not receive tracking information, please contact us at [Insert Contact Email].
6. Delivery Policies
- A valid delivery address must be provided during checkout. Seazonex is not responsible for orders shipped to incorrect or incomplete addresses.
- If a delivery is unsuccessful due to incorrect address details, additional charges may apply for re-shipping.
- Signature upon delivery may be required for certain orders.
7. Delays and Exceptions
- While we strive for timely delivery, delays may occur due to:
- Natural disasters, strikes, or other uncontrollable events.
- Customs inspections for international shipments.
- Seazonex is not liable for delays caused by third-party courier services.
8. Lost or Damaged Shipments
- If your package is lost or damaged during transit, please notify us within 48 hours of the expected delivery date.
- We will assist you in filing a claim with the courier service.
9. Cancellation and Changes
- Orders can be modified or canceled before shipment. Once shipped, cancellations are not permitted.
- For changes or cancellations, contact us at [Insert Contact Email] immediately.
10. Contact Us
For questions or assistance regarding shipping, feel free to reach out:
Seazonex Customer Support
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]